ESET Premium Support Ultimate - Renewal - 3 Year / Unlimited Incident - Service

Manufacturer: ESET, LLC
Mfr. Part: EPSU-R3-J

24 x 7 - Technical

ESET Premium Support Ultimate - Renewal - 3 Year / Unlimited Incident - Service

About This Product

Overview

Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support, plus the services of a dedicated technical account manager, proactive informative services, priority call queuing and faster response times.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • 3 Year / Unlimited Incident service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
Premium Support Ultimate - Renewal
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
Phone Support Dedicated Account Manager Prioritization Within Development Team Proactive Informative Services Deployment & Upgrade Health Check
Service Duration
3 Year / Unlimited Incident
Product Supported
Software: 5K+ Seats