Fortinet FortiCare - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-0090G-950-02-36
24 x 7 x Next Business Day - Service Depot - Exchange - Parts
About This Product
Overview
FortiCare Support Services is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- FortiCare - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Service Characteristic
- Parts