Fortinet FortiCare Premium - Extended Service (Renewal) - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-348GN-247-02-12
Service Depot - Exchange
About This Product
Overview
FortiCare Premium
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for noncritical issues
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Premium - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- New Releases Update Replacement Web Knowledge Base Access Web Support Phone Support Firmware Updates Asset Management Online Support Tools Access
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiSwitch 348G