Fortinet FortiCare Elite - Extended Service (Renewal) - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-624FF-204-02-12
Service Depot - Exchange
About This Product
Overview
FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Protects your investment and adds value with increased reliability
- New Releases Update service included to resolve your problems
- Service Depot service location for better reliability and ensure maximum productivity
- 4 Hour - Advance Hardware Replacement service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- FortiCare Elite - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- New Releases Update Phone Support Replacement Web Knowledge Base Access Web Support
- Service Response Time
- 4 Hour - Advance Hardware Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year