Fortinet FortiCare Premium with NDR and ANN engine updates & baseline - Extended Service (Renewal) - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-AI1KF-331-02-12
Service Depot - Exchange
About This Product
Overview
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Email Support service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- FortiCare Premium with NDR and ANN engine updates & baseline - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Response Time
- Next Business Day - Advance Hardware Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiNDR 1000F