Fortinet FortiCare Secure RMA Service - 5 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-AO1HG-301-02-60

Technical

Fortinet FortiCare Secure RMA Service - 5 Year - Service

About This Product

Overview

In addition to the FortiCare Priority RMA Service, Fortinet also offers its Secure RMA Service to customers with strict data protection requirements, as well as customers concerned about sensitive information that may reside on the defective Fortinet device. This add-on service eliminates the need for customers to return the defective device to Fortinet. For some customers, this helps maintain compliance with security processes and local regulations.

Secure RMA is an add-on service to any technical support package, including FortiCare Essential.

To ensure continuous service, the Secure RMA Service add-on offering is available in one-year, three-year, and five-year contracts.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features return merchandise authorization (rma) service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Quick Specifications

Service Name
FortiCare Secure RMA Service
Product Type
Service
Service Main Type
Technical
Provided Support
Return Merchandise Authorization (RMA)
Service Duration
5 Year
Product Supported
Fortinet FortiAIOps-100G