Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-CBF8F-212-02-60

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service

About This Product

Overview

The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
  • 4 Hour - Parts and Labor service response time helps accommodate service needs within the defined response window
  • 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal)
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Email Support New Releases Update Parts Replacement Phone Support Repair Return Merchandise Agreement (RMA) Web Knowledge Base Access Web Support
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
5 Year