Fortinet FortiCare Premium RMA 4-hour Courier - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-F101F-211-02-36
24 x 7 x 4 Hour - Service Depot - Exchange - Parts
About This Product
Overview
FortiCare Premium
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Return Merchandise Agreement (RMA) service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- 4 Hour - Advanced Parts Replacement service response time for convenient and efficient handling of service needs
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Premium RMA 4-hour Courier - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Return Merchandise Agreement (RMA) Parts Replacement Phone Support Email Support Web Knowledge Base Access Web Support New Releases Update Firmware Updates Asset Management
- Service Response Time
- 4 Hour - Advanced Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year