Fortinet FortiCare plus Advanceds Ticket Handling - Extended Service (Renewal) - 5 Year - Service
24 x 7 x Next Business Day - Service Depot - Exchange - Parts - Electronic
About This Product
Overview
FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.
- Gives you complete peace of mind and confidence in your results
- Features new releases update service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Advance Parts Replacement service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- FortiCare plus Advanceds Ticket Handling - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic
- Service Description
- 24x7xNext Business Day
- Provided Support
- New Releases Update Email Support Phone Support Web Support Parts Replacement Web Knowledge Base Access
- Service Response Time
- Next Business Day - Advance Parts Replacement
- Service Location
- Service Depot