Fortinet FortiCare Elite - 5 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-F70G5-284-02-60
Exchange
About This Product
Overview
FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Firmware Updates service is included to assist you with resolving issues and address problems through the available support features
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- FortiCare Elite
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Firmware Updates Phone Support Replacement Return Merchandise Agreement (RMA) Web Support
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiGateRugged-70G-5G-DUAL