Fortinet FortiCare Premium - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FE21F-211-02-36
24 x 7 x 4 Hour - Service Depot - Exchange - Parts
About This Product
Overview
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Premium - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Return Merchandise Agreement (RMA) Web Support Phone Support Firmware Updates Asset Management Email Support Web Knowledge Base Access New Releases Update
- Service Response Time
- 4 Hour - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year