Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FG21F-212-02-60

24 x 7 - On-site - Maintenance - Parts & Labor

Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service

About This Product

Overview

The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Email Support service is included to assist you with resolving issues and address problems through the available support features
  • Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
  • 4 Hour - Parts and Labor service response time for convenient and efficient handling of service needs
  • 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal)
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7
Provided Support
Email Support New Releases Update Parts Replacement Phone Support Repair Web Knowledge Base Access Web Support
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
5 Year