Fortinet FortiCare Elite - Upgrade - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FP43K-204-02-36
Exchange
About This Product
Overview
FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features asset management service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- FortiCare Elite - Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Asset Management Firmware Updates Phone Support Replacement Return Merchandise Agreement (RMA) Web Support
- Service Duration
- 3 Year
- Product Supported
- Fortinet FortiAP-443K (Require FortiCare Premium)
- Upgrade from
- FortiCare Premium