Fortinet FortiCare Premium Support - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FW30G-247-02-36
Exchange
About This Product
Overview
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Firmware Updates service is included to assist you with resolving issues and address problems through the available support features
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- FortiCare Premium Support
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Firmware Updates Phone Support Replacement Return Merchandise Agreement (RMA) Web Support
- Service Duration
- 3 Year
- Product Supported
- Fortinet FortiWiFi-30G