Fortinet FortiCare 24x7 Bundle - Extended Service (Renewal) - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FW70G-950-02-12
24 x 7 x Next Business Day - Service Depot - Exchange - Parts
About This Product
Overview
FortiCare Support Services is per-device support services, and it provides customers access to over 1,900 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare 24x7 Bundle - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Service Characteristic
- Parts