Fortinet FortiCare Elite - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FW70P-284-02-36
Service Depot - Exchange
About This Product
Overview
FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Gives you complete peace of mind and confidence in your results
- Firmware Updates service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- FortiCare Elite - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Firmware Updates New Releases Update Phone Support Replacement Return Merchandise Agreement (RMA) Web Knowledge Base Access Web Support
- Service Response Time
- Next Business Day - Advance Hardware Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
- Fortinet FortiWiFi 70G-POE