Fortinet FortiCare - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-FW70P-950-02-36
24 x 7 x Next Business Day - Service Depot - Exchange - Parts
About This Product
Overview
FortiCare Support Services is per-device support services, and it provides customers access to over 1,900 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- Next Business Day - Parts Replacment service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Service Response Time
- Next Business Day - Parts Replacment
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Service Characteristic
- Parts