Fortinet FortiCare Bundle - Extended Service (Renewal) - 5 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GR70P-950-02-60
24 x 7 x Next Business Day - Service Depot - Exchange
About This Product
Overview
FortiCare Support Services is per-device support services, and it provides customers access to over 1,900 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Email Database Update service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Bundle - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiGate Rugged 70G