Fortinet FortiCare Essential Support - Extended Service (Renewal) - 3 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT31G-314-02-36

Service Depot - Exchange

Fortinet FortiCare Essential Support - Extended Service (Renewal) - 3 Year - Service

About This Product

Overview

FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.

  • Provides reliable support to resolve all your technical issues
  • Features firmware updates service that helps you handle any mishaps
  • Service depot offers fast, reliable and cost-effective response
  • Next Business Day - Replacement service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
FortiCare Essential Support - Extended Service (Renewal)
Product Type
Service
Service Main Type
Exchange
Provided Support
Firmware Updates New Releases Update Replacement Web Knowledge Base Access Web Support
Service Response Time
Next Business Day - Replacement
Service Location
Service Depot
Service Duration
3 Year
Product Supported
Fortinet FortiGate 31G