Fortinet FortiCare Essential Support - Extended Service (Renewal) - 5 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT31G-314-02-60
Service Depot - Exchange
About This Product
Overview
FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features firmware updates service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time for convenient and efficient handling of service needs
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Essential Support - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Firmware Updates New Releases Update Replacement Web Knowledge Base Access Web Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiGate 31G