Fortinet FortiCare Elite - Upgrade - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT50G-204-02-36
Exchange
About This Product
Overview
FortiCare Elite
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features web support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- FortiCare Elite - Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Web Support Phone Support Replacement Firmware Updates Online Support Tools Access Asset Management Device Monitoring
- Service Duration
- 3 Year
- Product Supported
- Fortinet FortiGate-50G (Require FortiCare Premium)
- Upgrade from
- FortiCare Premium