Fortinet Priority RMA Service - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT51G-212-02-12
Carry-in/On-site - Exchange
About This Product
Overview
What Is the FortiCare Priority RMA Service?
The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Hardware Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Hardware Support & On-site Engineer service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Carry-in/On-site service location indicates where service is carried out, helping support consistent operation within the defined servicing area
Quick Specifications
- Service Name
- Priority RMA Service
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Hardware Support Replacement Return Material Authorization
- Service Response Time
- 4 Hour - Hardware Support & On-site Engineer
- Service Location
- Carry-in/On-site
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiGate-51G (Requires FortiCare Premium or FortiCare Elite)