Fortinet FortiCare Essential Support - 1 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT51G-314-02-12

Carry-in - Exchange

Fortinet FortiCare Essential Support - 1 Year - Service

About This Product

Overview

FortiCare Essential

FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features web support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • Carry?in service provides a method for bringing in?warranty products to a service point for assistance within the defined support process

Quick Specifications

Service Name
FortiCare Essential Support
Product Type
Service
Service Main Type
Exchange
Provided Support
Web Support Return and Replacement Return Material Authorization Firmware Updates Asset Management Online Support Tools Access
Service Location
Carry-in
Service Duration
1 Year
Product Supported
Fortinet FortiGate-51G