Fortinet FortiCare Essential Support - 5 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-GT70G-314-02-60
Exchange
About This Product
Overview
FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Web Support service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- FortiCare Essential Support
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Web Support Firmware Updates Asset Management Online Support Tools Access Return Material Authorization Return and Replacement
- Service Response Time
- Next Business Day
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiGate-70G