Fortinet FortiCare Premium Support - 1 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-HD431-247-02-12

Exchange

Fortinet FortiCare Premium Support - 1 Year - Service

About This Product

Overview

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non critical issues.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features asset management portal service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Quick Specifications

Service Name
FortiCare Premium Support
Product Type
Service
Service Main Type
Exchange
Provided Support
Asset Management Portal Firmware Updates Online Support Tools Access Phone Support Replacement Web Support
Service Duration
1 Year
Product Supported
Fortinet FORTIAP-HD-431G