Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-P23JK-212-02-36
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Email Support service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
- 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Email Support New Releases Update Parts Replacement Phone Support Repair Return Merchandise Agreement (RMA) Web Knowledge Base Access Web Support
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site
- Service Duration
- 3 Year