Fortinet FortiCare Elite ( Upgrade) - 3 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-P241K-204-02-36

Exchange

Fortinet FortiCare Elite ( Upgrade) - 3 Year - Service

About This Product

Overview

FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Quick Specifications

Service Name
FortiCare Elite ( Upgrade)
Product Type
Service
Service Main Type
Exchange
Provided Support
Phone Support Return Merchandise Agreement (RMA) Priority Access Firmware Updates Online Portal Access Asset Management Device Management Support Insights Replacement Web Support
Service Duration
3 Year
Product Supported
Fortinet FortiAP-241K
Upgrade from
FortiCare Premium