Fortinet FortiCare Elite - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-P241K-284-02-12
Exchange
About This Product
Overview
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features web support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- FortiCare Elite
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Web Support Phone Support Replacement Firmware Updates Asset Management Online Support Tools Access Device Monitoring Support Insights Return Material Authorization
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiAP-241K