Fortinet Forticare Elite - 1 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-P243K-204-02-12

Exchange

Fortinet Forticare Elite - 1 Year - Service

About This Product

Overview

FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features web support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Quick Specifications

Service Name
Forticare Elite
Product Type
Service
Service Main Type
Exchange
Provided Support
Web Support Phone Support Replacement Firmware Updates Asset Management Online Support Tools Access Device Monitoring Support Insights Return Material Authorization
Service Duration
1 Year
Product Supported
Fortinet FortiAP-243K
Upgrade from
Forticare Premium