Fortinet FortiCare Priority RMA Service - 5 Year - Service

Businesses depend on their networks and security systems to be online 24x7x365, providing vital services to users and protecting the organization from cyberthreats. Customers need failover capabilities to maintain high availability, regardless of whether they're a large enterprise with numerous branch locations or a small business.

It's no secret that downtime hurts every organization, impacting revenue, brand reputation, and customer satisfaction. To meet every customer's needs, Fortinet recently revamped its Priority Return Merchandise Authorization (PRMA) service to serve more locations worldwide. The Secure RMA Service (SRMA) is for customers seeking the highest data protection within their physical environment, eliminating the need to return the defective device and this service is available globally.

What Is the FortiCare Priority RMA Service?

The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption.