Fortinet Secure RMA Service - Service

In addition to the FortiCare Priority RMA Service, Fortinet also offers its Secure RMA Service to customers with strict data protection requirements, as well as customers concerned about sensitive information that may reside on the defective Fortinet device. This add-on service eliminates the need for customers to return the defective device to Fortinet. For some customers, this helps maintain compliance with security processes and local regulations.

Secure RMA is an add-on service to any technical support package, including FortiCare Essential.

To ensure continuous service, the Secure RMA Service add-on offering is available in one-year, three-year, and five-year contracts.