Fortinet FortiCare Elite - Extended Service (Renewal) - 3 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-S24GF-284-02-36

Service Depot - Exchange

Fortinet FortiCare Elite - Extended Service (Renewal) - 3 Year - Service

About This Product

Overview

FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Handled by the best available technical experts, providing you with the highest level of service. This option also provides Extended End-of-Engineering-Support (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. The Proactive Device insights portal offers a unified view and provides recommendations to help you improve security and device health.

  • Protects your investment and adds value with increased reliability
  • Replacement service included to resolve your problems
  • Service depot offers fast, reliable and cost-effective response
  • Next Business Day - Replacement service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum dependability and accurate results

Quick Specifications

Service Name
FortiCare Elite - Extended Service (Renewal)
Product Type
Service
Service Main Type
Exchange
Provided Support
Replacement Phone Support Web Support Web Knowledge Base Access New Releases Update Return Merchandise Agreement (RMA) Firmware Updates Online Support Tools Access Asset Management
Service Response Time
Next Business Day - Replacement
Service Location
Service Depot
Service Duration
3 Year
Product Supported
Fortinet FortiSwitch 124G-FPOE