Fortinet FortiCare Premium - Extended Service (Renewal) - 3 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-S424F-211-02-36

24 x 7 x 4 Hour - Service Depot - Exchange - Parts

Fortinet FortiCare Premium - Extended Service (Renewal) - 3 Year - Service

About This Product

Overview

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 24 Hour - Parts Replacement service response time for convenient and efficient handling of service needs
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
FortiCare Premium - Extended Service (Renewal)
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Phone Support Return Merchandise Agreement (RMA) Email Support Web Knowledge Base Access Web Support New Releases Update
Service Response Time
24 Hour - Parts Replacement
Service Location
Service Depot
Service Duration
3 Year