Fortinet FortiCare Premium - Extended Service (Renewal) - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-S424F-212-02-36
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
FortiCare Premium
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 4 Hour - Parts & labor service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- FortiCare Premium - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Phone Support Email Support Web Knowledge Base Access Web Support New Releases Update Return Merchandise Agreement (RMA) Firmware Updates Asset Management
- Service Response Time
- 4 Hour - Parts & labor
- Service Location
- On-site
- Service Duration
- 3 Year