Fortinet FortiCare Premium - Extended Service (Renewal) - 1 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-SR2FP-247-02-12

Service Depot - Exchange

Fortinet FortiCare Premium - Extended Service (Renewal) - 1 Year - Service

About This Product

Overview

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day - Replacement service response time for convenient and efficient handling of service needs
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
FortiCare Premium - Extended Service (Renewal)
Product Type
Service
Service Main Type
Exchange
Provided Support
Replacement Phone Support Web Support Web Knowledge Base Access New Releases Update Return Merchandise Agreement (RMA) Firmware Updates Online Support Tools Access Asset Management
Service Response Time
Next Business Day - Replacement
Service Location
Service Depot
Service Duration
1 Year
Product Supported
Fortinet Forti Switch Rugged-112F-POE