Fortinet FortiCare Elite Support - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-SR2FP-284-02-12
Exchange
About This Product
Overview
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Handled by the best available technical experts, providing you with the highest level of service. This option also provides Extended End-of-Engineering-Support (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. The Proactive Device insights portal offers a unified view and provides recommendations to help you improve security and device health.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features asset management portal service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
Quick Specifications
- Service Name
- FortiCare Elite Support
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Asset Management Portal Firmware Updates Online Support Tools Access Phone Support Replacement Web Support
- Product Supported
- Fortinet FortiSwitchRugged-112F-POE