Fortinet FortiCare Premium Support - 5 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-TF124-247-02-60

Exchange

Fortinet FortiCare Premium Support - 5 Year - Service

About This Product

Overview

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

  • Provides reliable support to resolve all your technical issues
  • Features asset management service for dependable efficiency with peace of mind
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
FortiCare Premium Support
Product Type
Service
Service Main Type
Exchange
Provided Support
Asset Management Firmware Updates Phone Support Replacement Return Merchandise Agreement (RMA) Web Support
Service Duration
5 Year
Product Supported
Fortinet FortiSwitch-T1024F-FPOE