Fortinet FortiCare Elite - Extended Service (Renewal) - 5 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-W0226-204-02-60

Service Depot - Exchange

Fortinet FortiCare Elite - Extended Service (Renewal) - 5 Year - Service

About This Product

Overview

FortiCare Elite

FortiCare Elite offers enhanced servicelevel agreements (SLAs) and accelerated issue resolution. It is targeted toward devices that require prompt attention. This offer also provides Extended Endof-Engineering Support (E-EoES) for Long-Term Supported Firmware (LTS) of 18 months for added flexibility. In addition, it offers access to the new FortiCare Elite Portal that is intuitive and provides a single unified view of device and security health.

  • Provides reliable support to resolve all your technical issues
  • Replacement service included to resolve your problems
  • Service depot offers fast, reliable and cost-effective response
  • 4 Hour - Replacement service response time for timely completion with increased dependability
  • 5 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
FortiCare Elite - Extended Service (Renewal)
Product Type
Service
Service Main Type
Exchange
Provided Support
Replacement Phone Support Web Support Web Knowledge Base Access Product Info Support New Releases Update
Service Response Time
4 Hour - Replacement
Service Location
Service Depot
Service Duration
5 Year