Fortinet FortiCare Priority RMA - Extended Service (Renewal) - 1 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-XR51G-211-02-12
24 x 7 x 4 Hour - Service Depot - Exchange
About This Product
Overview
The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- FortiCare Priority RMA - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Email Support New Releases Update Phone Support Replacement Return Merchandise Agreement (RMA) Web Knowledge Base Access Web Support
- Service Response Time
- 4 Hour - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year