Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC-10-XR51G-212-02-60
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- 4 Hour - Parts and Labor service response time for convenient and efficient handling of service needs
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal)
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Email Support New Releases Update Parts Replacement Phone Support Repair Return Merchandise Agreement (RMA) Web Knowledge Base Access Web Support
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site
- Service Duration
- 5 Year