Fortinet FortiCare Best Practice Services - 1 Year - Service

Manufacturer: Fortinet, Inc
Mfr. Part: FC0-10-EDBPS-310-02-12

Technical

Fortinet FortiCare Best Practice Services - 1 Year - Service

About This Product

Overview

The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features consulting service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
FortiCare Best Practice Services
Product Type
Service
Service Main Type
Technical
Provided Support
Consulting Deployment Hardware Upgrade
Service Duration
1 Year
Product Supported
Fortinet: FortiEDR Pricing Type: Up to 500 Endpoints