Fortinet FortiCare Elite (Upgrade) - 4 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC2-10-AZVMS-204-01-48
Exchange
About This Product
Overview
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features web support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- FortiCare Elite (Upgrade)
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Web Support Phone Support Return Merchandise Agreement (RMA) Priority Access Firmware Updates Online Portal Access Asset Management Device Monitoring Replacement
- Service Duration
- 4 Year
- Product Supported
- Fortinet: FortiAnalyzer-VMS 50 GB/Day of logs-FC2
- Upgrade from
- FortiCare Premium