Fortinet FortiCare Elite - 3 Year - Service
Manufacturer: Fortinet, Inc
Mfr. Part: FC2-10-FMGVS-204-01-36
Exchange
About This Product
Overview
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Web Support service is included to assist you with resolving issues and address problems through the available support features
- 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- FortiCare Elite
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Web Support Phone Support Replacement Return Merchandise Agreement (RMA) Firmware Updates Online Portal Access Asset Management Support Insights Device Monitoring
- Service Duration
- 3 Year
- Product Supported
- Fortinet FortiManager-VMS for 100 devices/vdoms.
- Upgrade from
- FortiCare Premium