Fortinet FortiCare Support - 1 Year - Service
24 x 7 - Technical - Electronic
About This Product
Overview
At Fortinet, we put a lot of care into making sure our customers are satisfied with our products and support. Our FortiCare support offerings are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.
Support and Advanced Services
With FortiCare Services, you can rest assured that your Fortinet security infrastructure is performing at its absolute best and protecting your critical assets and data. FortiCare Services includes both Support Services and Advanced Services.
FortiCare Support Services
FortiCare Support Services give you global support on a per-product basis. By subscribing to these services, you'll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.
All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- FortiCare Support
- Product Type
- Service
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Provided Support
- Phone Support Firmware Upgrade Online Support Tools Access Reporting Web Support Live Chat
- Service Duration
- 1 Year