HP Care Pack - 1 Year - Warranty
9 x 5 x 7 Business Day - Service Depot - Exchange - Parts - Physical, Electronic
About This Product
Overview
Overview
Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within 4-7 business days - along with a prepaid waybill to ship back your defective unit. Plus, accidental damage protection covers spills, drops, falls and more.
Benefits
Get a replacement unit in advance:
Freight costs paid by HP: HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Protect against accidental damage: Where accidental damage protection applies, you will receive protection against accidental damage from handling to the covered hardware product.
Features
Remote problem diagnosis and technical telephone supportPrepaid shipping label, materials, and instructions
Convenient door-to-door service
Protection against accidental damage
- Warranty offers a dependable assurance solution with maximum productivity
- Remote Technical Support service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Physical service sub type for your convenience and ease of operation
- Parts service characteristics for better usability and increased efficiency
- 7 Business Day - Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Care Pack
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5x7 Business Day
- Provided Support
- Remote Technical Support Remote Diagnosis Accidental Damage Protection Parts Replacement Phone Support
- Service Response Time
- 7 Business Day - Replacement
- Service Location
- Service Depot