HP Care Pack Active Care Service - Extended Warranty - 5 Year - Warranty
9 x 5 - On-site - Technical
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
- Enhance the value of your equipment by purchasing extended warranty
- Phone Support service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack Active Care Service - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Technical
- Service Description
- 9x5
- Provided Support
- Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Location
- On-site
- Service Duration
- 5 Year