HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service - 3 Year - Warranty

Manufacturer: HP Inc.
Mfr. Part: U4400E

9 x 5 - Service Depot - Maintenance - Parts & Labor - Physical

HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service - 3 Year - Warranty

About This Product

Overview

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.

  • Offers protection that helps manage unexpected repair or replacement costs by extending coverage
  • Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
  • Features accidental damage protection service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
  • 9 x 5 service availability supports planning by offering access during designated times to help align with your requirements and scheduling needs
  • 6 Business Day service response time for convenient and efficient handling of service needs
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical
Service Description
9x5
Provided Support
Accidental Damage Protection Hardware Support Parts Replacement Pick-up & Return Repair
Service Response Time
6 Business Day
Service Location
Service Depot