HP Care Pack Business Priority Support - Extended Service - 3 Year - Service
Manufacturer: HP Inc.
Mfr. Part: U6M51E
18 x 5 x Next Business Day - On-site - Exchange - Parts - Electronic and Physical
About This Product
Overview
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
- Remote problem diagnosis and technical telephone support.
- Next-business-day hardware exchange.
- Standard coverage window.
- Access to electronic support information and services.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
- Features remote diagnosis service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- 18 x 5 Phone Support service availability provides access to the service during scheduled periods, helping maintain consistent use when needed
- Next Business Day - Replacement service response time helps accommodate service needs within the defined response window
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Care Pack Business Priority Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 18x5xNext Business Day
- Provided Support
- Remote Diagnosis Phone Support Parts Replacement Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site