HP Care Pack - 5 Year - Warranty
9 x 5 x Next Business Day - On-site - Exchange - Parts - Physical, Electronic
About This Product
Overview
Overview
Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within 4-7 business days - along with a prepaid waybill to ship back your defective unit.
Benefits
Get a replacement unit in advance: Don't lose time to unexpected hardware defects or issues. HP Hardware Support Advance Exchange Service delivers replacement products or parts in advance of you shipping your defective unit.
Freight costs paid by HP: HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solution: A convenient and cost-effective alternative to onsite support, HP Hardware Advance Exchange Service provides a fast and reliable service exchange for eligible products.
Features
Remote problem diagnosis and technical telephone supportPrepaid shipping label, materials, and instructions
Convenient door-to-door service
- Helps you make an intelligent investment decision regarding the future of your equipment
- Remote Diagnosis service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
- Parts service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Advanced unit exchange service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Remote Diagnosis Replacement Parts Replacement Remote Technical Support Phone Support
- Service Response Time
- Next Business Day - Advanced unit exchange
- Service Location
- On-site