HP Care Pack - Extended Service - 2 Year - Service
9 x 5 x 7 Business Day - Service Depot - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more. This service is limited to one claim.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more. Service is limited to one claim.
Features
Remote problem diagnosis and telephone support
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
Accidental Damage Protection
- Gives you complete peace of mind and confidence in your results
- Remote Diagnosis service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 7 Business Day service response time for better accommodation with maximum reliability
- 2 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Care Pack - Extended Service
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5x7 Business Day
- Provided Support
- Remote Diagnosis Accidental Damage Protection Phone Support Parts Replacement Repair Pick-up & Return
- Service Response Time
- 7 Business Day
- Service Location
- Service Depot